Terms and Conditions Using the icash88 Platform

Welcome to icash88, Malaysia's leading digital entertainment platform. These Terms & Conditions ("Agreement") govern your use of the website, mobile app, and all services provided by icash88 (collectively referred to as the "Platform").

By accessing or using the iCash88 Platform in any form — whether via web browser, mobile device, or any other means — you hereby acknowledge that you have read, understood, and agreed to be bound by all terms stated in this document, including Privacy Policy and Responsible Gaming Policy us.

If you do not agree with any part of this Agreement, you are advised not to use the iCash88 Platform. Continued use following notice of any changes to the terms shall constitute unconditional acceptance of the updated terms.

To register and use icash88 services, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age on the date of registration.
• Being an individual person — not a company, organization, or corporate entity.
• Not residing in a country or territory where the use of online entertainment platforms is prohibited by local law.
• Has never been banned or had membership suspended by icash88 previously.
• Having full legal capacity to enter into a binding agreement.

ICash88 reserves the right to request proof of age and identity at any time. If there is reason to doubt that a member meets these eligibility requirements, the platform may suspend or terminate the relevant account pending verification.

Each member is only permitted to hold one (1) active account at icash88. Multiple account registrations are strictly prohibited and may result in all associated accounts being closed without a refund of any balance.

During registration, you are required to provide truthful, accurate, and current information, including:

• Full name as stated in your official identification document.
• An active mobile phone number registered in your name.
• A valid and accessible email address.
• Exact date of birth.

An Identity Verification (KYC) process will be carried out when a member makes their first withdrawal or when the platform determines that verification is required. Documents that may be requested include a national ID, passport, or other supporting documents. All information provided will be stored securely and protected in accordance with Privacy Policy iCash88.

You are solely responsible for maintaining the confidentiality of your account password. iCash88 will not be held liable for any losses resulting from unauthorized access caused by a member's failure to safeguard their login credentials.

ICash88 supports a variety of safe and trusted local payment methods for the convenience of Malaysia members, including FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed instantly upon successful transaction verification.

The terms related to deposits are as follows:

• The minimum deposit amount is as specified on the Deposit and may vary by payment method.
• All deposited funds must originate from an account registered in the member's own name — third-party transactions are not accepted.
• ICash88 is not responsible for delays caused by payment providers or banks.
• Any attempt to deposit funds derived from illegal activities will be reported to the relevant authorities.
• ICash88 reserves the right to decline or return any deposit suspected of involving fraud or money laundering.

ICash88 members may submit a withdrawal request at any time, subject to the following conditions:

• The KYC verification process must have been successfully completed.
• The withdrawal method must match the deposit method used — this is a standard fraud prevention measure.
• No active wagering requirements pending for any bonus balance in the account.
• The minimum withdrawal amount is subject to the applicable limits and can be reviewed on the Deposit.

Withdrawal processing time ranges from a few minutes up to a maximum of 24 hours for standard cases. In certain situations requiring additional review, processing may take longer. Members will be notified via email or system notification if a delay occurs.

ICash88 reserves the right to temporarily hold withdrawals for security review or identity verification purposes. This is a protective measure in the interest of all members and the integrity of the platform.

ICash88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, free spins, weekly cashback, and seasonal special promotions. Each promotional offer is subject to specific terms stated at the time of launch.

The general terms applicable to all icash88 bonuses are as follows:

• Wagering Requirements (Rollover): All bonuses carry wagering requirements that must be met before a withdrawal can be made. Rollover rates vary by promotion type.
• One Offer at a Time: Only one active bonus is permitted at a time unless otherwise stated.
• Validity Period: All bonuses have an expiry period. Bonuses not used within the specified period will expire automatically.
• One Bonus Per Member: Each promotion is eligible to be claimed once per member, per household, and per IP address.
• Eligible Games: Some bonuses are only valid for specific game categories such as slots or Live Casino.

ICash88's decisions on all matters relating to bonuses and promotions are final. For more information on any current promotions, visit the promotions section on our homepage.

ICash88 offers a wide range of game categories, including Slots, Live Casino, Sports Betting and Fish Shooting Games. Each category has its own rules and gameplay mechanics.

• All slot and casino games use a Random Number Generator (RNG) that has been audited and certified by an independent international body.
• Game results are final and cannot be disputed once a round is completed.
• The use of assistance software, automated bots, or any third-party tools to gain an unfair advantage is strictly prohibited.
• Jackpot wins and special prizes are subject to verification before payment is processed.
• ICash88 reserves the right to void any bets placed at odds that are clearly incorrect due to technical error.

For Sports Betting, all results are based on official outcomes issued by the relevant sports authority. In cases of appeal or match cancellation, specific betting rules will apply as set out in the icash88 sports betting terms.

By using the iCash88 platform, members agree not to engage in any of the following activities:

• Registering more than one account or using another person's account.
• Providing false or misleading information during registration or the KYC process.
• Colluding with other members to manipulate game outcomes.
• Using any software, algorithm, or technical method to exploit system vulnerabilities.
• Harassing, threatening, or being disrespectful toward other members or support staff.
• Using the platform for money laundering or financing illegal activities.
• Abusing the bonus or promotions system in a manner not intended by iCash88.

Violating any of the rules above may result in immediate account suspension or closure, freezing or forfeiture of account balance, and legal action where applicable.

Members may close their account at any time by contacting the iCash88 support team. Account closure requests will be processed within 3–5 business days, subject to the settlement of all pending transactions.

ICash88 reserves the right to suspend or terminate a member's account under the following circumstances:

• Violation of any term within this document.
• Confirmation that registration information is false or inaccurate.
• Suspicious activity indicating fraud, money laundering, or collusion.
• Request from relevant legal authorities.
• Members who apply for self-exclusion through the Responsible Gaming.

ICash88 provides this platform on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly at all times, we do not guarantee that the service will be entirely free from technical interruptions or errors.

ICash88 shall not be liable for:

• Losses or damages arising from service disruptions beyond our control.
• Indirect, incidental, or consequential losses, including loss of potential profits.
• Technical issues caused by the member's own device or internet connection.
• Game outcomes affected by connectivity issues on the player's end.

Icash88's maximum liability in any situation is limited to the total amount deposited by the member within the 30 days preceding the relevant incident.

ICash88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. However, we endeavour to inform members of significant changes via in-platform notifications or email.

The date of the latest amendment will always be displayed at the top of this document. It is the member's responsibility to review this page periodically to stay informed of the current terms in effect.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the iCash88 support team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly through the icash88 platform.
• Email: [email protected]
• FAQ: Visit the FAQ us for answers to frequently asked questions.

We are committed to responding to every inquiry as promptly as possible, typically within 24 hours for email inquiries.

For issues related to Responsible Gaming or self-exclusion requests, our support team will process your request promptly and confidentially.